Chumash Casino Resort Partners with Gaming Analytics to Enhance The Guest ExperienceBanner

Chumash Casino Resort Partners with Gaming Analytics to Enhance The Guest Experience

Gary Westerman, Executive Director of Slots at Chumash Casino Resort, expressed his enthusiasm for the partnership. He stated, “After researching other analytics systems on the market, Gaming Analytics seemed to be the most comprehensive and user-friendly. I am really looking forward to using its A.I. program to help make data-driven decisions on the casino floor.”

“Gaming Analytics stood out as the most comprehensive and user-friendly analytics system after thorough research. I’m eager to utilize GA’s A.I. technology for data-driven decisions to optimize the casino floor.” Gary Westerman, Executive Director of Slots at Chumash Casino Resort

Monique Garcia, Director of Player Development at Chumash Casino Resort, highlighted the platform’s intuitive features, stating, “My favorite feature is the ability for users to obtain real-time data and create reports on their own without having to be an analyst. They simply format the question within the platform, and the request is fulfilled within seconds. I am hoping Gaming Analytics will help empower our team to make better, more informed decisions and foster stronger relationships with our customers by better understanding their gaming experience.”

“My favorite feature of Gaming Analytics is the ability to obtain real-time data and create reports effortlessly. It empowers our team to make better, more informed decisions and strengthens relationships with our customers by understanding their gaming experience.” Monique Garcia, Director of Player Development at Chumash Casino Resort

Key factors that influenced the decision to partner with Gaming Analytics include the continued growth of features and capabilities, ease of use, and reliability — which promise accuracy and insights for optimizing operations and the guest experience.

Furthermore, the casino appreciates Gaming Analytics’ strong reputation for customer support, ensuring assistance and guidance as needed throughout the partnership.

Chumash Casino Resort is committed to embracing innovative solutions to provide guests with an unparalleled gaming experience.

In a statement regarding the partnership, Kiran Brahmandam, CEO and Founder of Gaming Analytics, emphasized a commitment to delivering A.I. solutions tailored to the gaming industry’s unique needs. He said, “We are excited to partner with Chumash Casino Resort and look forward to providing them with the tools and insights needed to thrive in today’s competitive landscape.”

“With Gaming Analytics, we’ve transformed data into actionable insights, leading to a 14.6% increase in coin-in. It’s proof that targeted, A.I.-driven marketing campaigns are the future.”

“The efficiency and accuracy of A.I. have allowed us to do more with less, reducing the manpower needed for data analysis and eliminating costly errors. It’s about working smarter, not harder.”

“Adopting Gaming Analytics has been a game-changer for us at Chicken Ranch Casino. It’s not just about the technology; it’s about how it empowers our team to focus on what truly matters – our guests.”

“The seamless CMS transition was facilitated by Gaming Analytics — this demonstrates the right tech partnership can make complex transitions smooth and manageable.”

“Thanks to Gaming Analytics, the burdensome task of sifting through data and generating reports is a thing of the past for my team. This shift has not only boosted job satisfaction but has also sparked creativity and allowed us to concentrate on initiatives that truly enhance the guest experience and our bottom line.”

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About Chumash Casino Resort

Chumash Casino Resort, in the picturesque Santa Ynez Valley of California, offers a premier gaming and entertainment experience, with over 2,300 slot machines, live table games, bingo, poker, and weekly prize giveaways. The resort’s commitment to excellence extends beyond gaming. Top-notch customer service and amenities ensure an unforgettable experience for all guests. Whether you’re seeking thrilling gaming action, relaxation in luxurious accommodations, or delectable dining options, Chumash Casino Resort delivers an unparalleled destination for entertainment and leisure.

About Gaming Analytics

Gaming Analytics, Inc. is a leader in artificial intelligence for the gaming industry, providing the simplicity of a search engine with the power of machine learning. The company was founded in 2017 and is headquartered in San Francisco, California. 

Sales and Inquiries: Gaming Analytics

John McColl

For more information about this partnership or to schedule interviews, please contact John McColl

Media Contact: Gaming Analytics

Philip Beere