ilani extended its partnership with Gaming Analytics, deepening its partnership with the industry’s leading A.I. technology — streamlining operations, driving floor-level profitability, and improving high-value guest engagement.
The partnership builds on two years of measurable gains across slot performance, player development, and host team efficiency. With GA, ilani operates with a single platform that replaces spreadsheets, pivot tables, and legacy systems — reducing reporting time from days to seconds.
A.I.-driven insights now guide decisions on game placement, zone design, and reinvestment. ilani’s high-limit slot section, previously believed to run at 80% peak occupancy, revealed only 62% utilization after GA analysis. That discovery led to an optimized game mix, reduced equipment bloat, and better alignment with VIP preferences.
“Gaming Analytics gives us visibility across the gaming floor that never existed before,” said Lou. “We can evaluate player migration, behavior, and utilization on a level that informs confident, accurate investment.”
The partnership also brings enterprise-grade tools to ilani’s player development team. Hosts use the Gaming Analytics mobile app to access real-time player data, track calls and follow-ups, and respond to guest needs on the move. A.I.-generated task lists and player alerts ensure high-value players receive timely, personalized outreach.
Slot operations now benefit from zone-level insights and five-year trend reports available at the click of a button. Management monitors game performance, profitability, and guest impact — replacing multi-person workflows with a single query.
“The reporting used to be painful,” said Lou. “Now I walk into my office, and the snapshot is there — occupancy by hour, new signups, high-limit traffic. I’m not pulling numbers anymore. I’m acting on them.”
According to Lou, the support behind the platform ranks among the best in the industry. Custom dashboards, fast response times, and direct access to the executive team reflect Gaming Analytics’ commitment to operational partnership.
“ilani represents what A.I. adoption in gaming should look like,” said Kiran Brahmandam, CEO and Founder of Gaming Analytics. “They move fast, stay focused on the guest, and bring every department into the data conversation. This partnership pushes what’s possible — not just for ilani, but for the industry.”
About ilani
Located on the Cowlitz Reservation in Ridgefield, Washington, ilani, developed by the Cowlitz Tribe and Located on the Cowlitz Reservation in Ridgefield, Washington, ilani is the Pacific Northwest’s premier gaming, dining, entertainment and meeting destination. With nearly 400,000 total square feet, ilani includes more than 100,000 square feet of gaming space with nearly 3,000 slots and 75 gaming tables; 22 different restaurants, bars and retail outlets; and a 2,500-seat meeting and entertainment venue hosting nationally recognized performances. For more information, visit ilaniresort.com and follow ilani on Facebook, X, and Instagram.
About Gaming Analytics
Gaming Analytics is the leading A.I. platform built for casino operators. GA’s technology delivers real-time, predictive intelligence across slots, player development, marketing, finance, and surveillance. With a mobile-first interface and unified dashboards, Gaming Analytics enables teams to move faster, operate smarter, and drive profitability across the entire enterprise.
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