Seneca Gaming Corporation Selects Gaming Analytics as its A.I. Partner to Boost Casino Operations and Elevate the Customer Experience

(New York, March, 2023) Seneca Gaming Corporation (SGC) selects Gaming Analytics as its A.I. partner.

SGC will take advantage of key A.I. features offered by Gaming Analytics patented technology, including fast and accurate data, in-depth analysis, and the ability to identify key players and trends within its customer base.

The A.I. technology will help SGC analyze data, make for more accurate budget forecasts, and allocate resources more effectively. This will maximize revenue, enhance business operations, and improve the overall guest experience.

The move to Gaming Analytics and its industry leading A.I. platform, came after an extensive vetting process, research, and RFP where casino A.I. products competed for the SGC partnership.

“I have seen firsthand the power of Gaming Analytics A.I. platform. By leveraging cutting-edge technology, we are able to analyze vast amounts of data to gain insights that were previously unattainable. This information allows us to better understand our customers, anticipate their needs, and tailor our offerings to meet their expectations. The result is a more personalized, engaging, and rewarding gaming experience that keeps our customers coming back for more. With Gaming Analytics, we have the tools we need to stay ahead of the curve and deliver a world-class gaming experience that sets us apart from the competition.”

Kevin Kuczka, Director of Slot Operations at Seneca Niagara Resort and Casino, says he is excited to implement Gaming Analytics — citing its potential to transform operations with real-time data analysis, and its machine learning capabilities. Better-informed decisions will be powered by A.I. and improve game selection, placement, and marketing strategies.

“Gaming Analytics is a game-changer for us — it is a Google-like search engine for casinos that allows us to drill down into player-level data; helping us make informed decisions that improve the customer experience and increase revenue. We are excited about the possibilities. And transforming the way we do business — with greater speed and accuracy.”

In response to the partnership, Gaming Analytics emphasizes its commitment to providing exceptional support to SGC — ensuring a successful product launch; allowing SGC to take advantage of fast and accurate data, in-depth analysis, and identifying key players and trends that will improve the overall guest experience.

Kiran-we-are-honored-to-be-selected-as-the-ai-partner-of-SGC-Gaming Analytics
“We are honored to be selected as the A.I. partner of SGC. We are committed to providing the most innovative A.I. technology in the industry and we look forward to supporting SGC with slot floor optimization and machine selection — resulting in a better overall guest experience.”

ABOUT SENECA CLASS 3: Seneca Gaming Corporation (SGC)

Seneca Gaming Corporation is a wholly owned, tribally chartered corporation of the Seneca Nation of Indians, which operates the Nation’s Class III casino gaming properties: Seneca Niagara Resort & Casino in Niagara Falls, NY, Seneca Buffalo Creek Casino in downtown Buffalo, NY, and Seneca Allegany Resort & Casino in Salamanca, NY, as well as the award-winning championship Seneca Hickory Stick Golf Course in Lewiston, NY.

Seneca Niagara Resort & Casino is located just minutes from the world-famous Niagara Falls in Western New York, near the Canadian border. The resort features 147,000 square feet of gaming space with more than 2,600 slot machines and over 60 table games, 10 restaurants, live entertainment and a AAA Four Diamond Award-winning, 26-story hotel with 604 deluxe rooms and suites, a spa and salon, fitness center, indoor pool and STIR feature bar with live entertainment, signature cocktails, and a stunning 43-foot high-definition video wall as well as the first of its kind on the East Coast-Lightning Link Lounge!

Seneca Buffalo Creek Casino is the latest attraction in the rapidly developing Cobblestone District along Buffalo, N.Y.’s Inner Harbor Guests can enjoy nearly 1,100 slot machines and more than 30 table games, STIXX Sports Bar, B-LO Bar, and three dining destinations.

Seneca Allegany Resort & Casino is nestled at the foot of the majestic Allegheny Mountains along the New York/Pennsylvania border. Guests can enjoy over 1,400 slot machines and more than 25 table games, seven dining locations, live entertainment and a AAA Four Diamond Award-winning hotel with 413 deluxe rooms and suites, a spa and salon, fitness center and indoor pool. Together, Seneca Gaming Corporation’s three world-class properties feature more than 5,100 slot machines, 125 table games, over 1,000 deluxe rooms and suites, luxurious spas & salons, award-winning fine dining, and high-end retail outlets.

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About Gaming Analytics

Voted Best Casino Analytics Software at G2E 2022. And Hot Hits award at G2E 2021 for top three favorite products. 

In 2022, Eilers & Krejcik and Gaming Analytics announced a strategic partnership to improve operators’ slot machine purchasing decisions – resulting in higher casino profits.

The partnership bridges Eilers & Krejcik data from more than 400 casinos with patented A.I. technology from Gaming Analytics which predicts player behavior and improves casino operations.

Gaming Analytics is recognized as the industry-leading technology for casino A.I.

Gaming Analytics is based in Palo Alto. Kiran Brahmandam is Founder and CEO.

For more info or answers to your questions about A.I. for casinos click here.

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