(Reno, NV, September 2021) After extensive vetting of the competition, Boomtown Casino and Hotel selects Gaming Analytics, in a move that will improve customer service and make player-behavior and casino data easily accessible and actionable.
With the adoption of Gaming Analytics, Boomtown Casino and Hotel anticipates improved operations, including improved customer service, maximizing slot floor performance, and identifying key player insights and trends to improve player life time value.
These improvements made possible by the Gaming Analytics patented platform, which makes gaming data easy to access and analyze.
Boomtown’s CEO, Rob Medeiros, said, “We are extremely excited to partner with Gaming Analytics to better enhance our analysis and decision making.”
Kiran Brahmandam, CEO of Gaming Analytics, states, “We are on a mission to make accessing gaming data as easy as using Google. It is an honor to be selected by Boomtown Casino as their AI partner.”
“We researched many analytical tools and multiple companies; Gaming Analytics was the clear leader. We look forward to using the tool to better enhance our property and bottom line,” said Medeiros.
With Gaming Analytics, casino floor information and player behavior is available in real-time, with easy-to-use natural language queries and dashboards. Furthermore, the Gaming Analytics platform is intuitive, suggesting searches based on user preferences.
Getting started with Gaming Analytics is a relatively quick process, with 2 – 4 weeks of onboarding. The platform is intuitive; generating reports and insights which previously took days or hours, now available in just seconds with Gaming Analytics.
About Gaming Analytics
Gaming Analytics, Inc. is a leader in artificial intelligence for the gaming industry, providing the simplicity of a search engine with the power of machine learning. The company was founded in 2017 and is headquartered in San Francisco, California.
Boomtown Reno is a hotel and casino located in Verdi, Nevada, just west of the Reno–Sparks metropolitan area. It is owned and operated by Edward A. St. John of St. John Properties. The hotel has 318 guest rooms and suites and the casino has a 39,630 square feet of gaming area. The property originally began as a truck stop in the mid-1960s serving travelers on Interstate 80 and gradually expanded into a full hotel-casino resort.
The hotel is newly remodeled in contemporary motif and has full casino with slots, table games, sports book, poker and Keno.