(Atlantic City, November 2021) Ocean Casino Resort selects Gaming Analytics, a move that will make player-behavior and data as easily accessible as using Google.
With the adoption of Gaming Analytics, Ocean Casino Resort anticipates improved operations, including improved customer service, maximizing slot floor performance, and identifying key player insights and trends to improve player lifetime value.
These improvements made possible by the Gaming Analytics patented platform, which makes gaming data easy to access and analyze.
“Gaming Analytics’ platform is very nimble and the capabilities seem limitless,” said Ted Herzchel, VP of Slots for Ocean Casino Resort. “The search bar feature is intuitive in that we are able to pick a slot game and instantly know what that particular game’s performance is on a weekday versus a weekend basis. This is a key metric to help us maximize game performance, saving countless hours for my slot performance team and increasing our ability to service our valued customers.”
Kiran Brahmandam, CEO of Gaming Analytics, states, “We are on a mission to make accessing gaming data as easy as using Google. It is an honor to be selected by Ocean Casino Resort as their AI partner.”
With Gaming Analytics, casino floor information and player behavior is available in real-time, with easy-to-use natural language queries and dashboards. Furthermore, the Gaming Analytics platform is intuitive, suggesting searches based on user preferences.
“Gaming Analytics ease of use was amazing to me,” said Sr. VP of Gaming Steve Pfann. One of the tools that really caught my attention is the player module, which allows for the ability to drill-down on player information, giving us valuable insight that is important to the overall profitability and success of Ocean Casino Resort.”
Getting started with Gaming Analytics is a relatively quick process, with 2 to 4 weeks of onboarding. The platform is intuitive; generating reports and insights which previously took days or hours, now available in just seconds with Gaming Analytics.
About Gaming Analytics
Gaming Analytics, Inc. is a leader in artificial intelligence for the gaming industry, providing the simplicity of a search engine with the power of machine learning. The company was founded in 2017 and is headquartered in San Francisco, California.
About Ocean Casino Resort
Spanning over 20 beachfront acres on the world-famous Atlantic City Boardwalk, Ocean Casino Resort features 1,399 guest rooms and suites; 135,000 square feet of gaming entertainment; 1,937 slot machines; 125 gaming tables; 160,000 square feet of meeting and convention space; 90,000 square feet of unique outdoor space; 4 upscale dining restaurants; 11 casual dining options; a 40,000 square foot spa; 6 signature day and nightlife experiences; and a 5,000-seat concert venue. Ocean is home to the world’s largest Topgolf Swing Suite and America’s #1 Sports Book operator, William Hill, offering both land-based sports wagering and online gaming within the state of New Jersey through its real-money gaming sites. Ocean Casino Resort is owned and operated by AC Ocean Walk, L.L.C.
For more information about Ocean, please visit theoceanac.com or follow Ocean on Facebook, Twitter and Instagram.